Terms of service

Last Updated: 10/10/2026

Welcome to Earaholic – Fashion Jewellery. These Terms of Service govern your access to and use of our website, including browsing our collections, purchasing products and using any services offered through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service, along with our applicable policies, including our Privacy Policy, Shipping Policy and Return & Refund Policy.

Please read these terms carefully before using our website.

1. General Information

Earaholic is an online store offering fashion jewellery, imitation jewellery, anti-tarnish jewellery and related accessories.

Throughout these Terms of Service, the terms “we”, “us” and “our” refer to Earaholic. The terms “you”, “your” and “customer” refer to any person accessing our website or purchasing our products.

Business Details

• Store Name: Earaholic

• Website: [www.earaholic.com

• Email: earaholic247@gmail.com]

• Phone/WhatsApp: +91 98844 46920

• Business Address: 1st floor,S S complex,Thalambur koot Road,Karanaithangal,Oragadam,
  Kancheepuram,
  Tamil Nadu- 603204

Please replace the above placeholders with your actual business details before publishing.

2. Eligibility to Use Our Website

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.

If you are under the age of 18, you may use our website only with the involvement and supervision of a parent or legal guardian, where required by law.

You agree to provide accurate and complete information when creating an account, placing an order or contacting our customer support team.

3. Products and Descriptions

We make reasonable efforts to display our jewellery products, photographs, colours, sizes, materials and other product details as accurately as possible.

However, please note that:

• Actual product colours may vary slightly depending on your screen, device and display settings.

• Minor variations in finish, texture, appearance or dimensions may occur between individual products.

• Product photographs may be styled or presented for illustrative purposes.

• Product specifications, materials, dimensions and care instructions will be provided where available.

Our products are fashion or imitation jewellery unless a product listing explicitly states otherwise. Do not assume that a product is made of solid gold, silver or another precious metal unless this is clearly stated in its description.

Descriptions such as “anti-tarnish” refer to the stated product finish or protective treatment and do not guarantee that jewellery will never tarnish, fade, discolour or react to environmental conditions.

4. Product Pricing and Availability

All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.

We make reasonable efforts to ensure that product prices and availability are accurate. However, errors may occasionally occur.

We reserve the right to correct pricing, description or availability errors and to update product listings when necessary.

If an order is affected by a material pricing or listing error, we will contact you and provide an appropriate resolution, including cancellation and refund where applicable.

Product availability is subject to stock levels. Adding an item to your cart does not guarantee that the item will remain available until your order is successfully placed.

5. Orders and Acceptance

When you place an order on our website, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS or another available communication channel.

An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted or dispatched.

We may decline or cancel an order where reasonably necessary, including in cases of:

• Product unavailability.

• Incorrect pricing or listing information.

• Suspected fraudulent or unauthorised transactions.

• Incomplete or inaccurate delivery information.

• Technical errors affecting the order.

• Other legitimate operational or legal reasons.

If payment has already been collected for an order that we cancel, we will initiate an applicable refund through the relevant payment method, subject to the payment provider's processing timelines.

6. Payments

We may offer payment options such as prepaid online payments, UPI, debit cards, credit cards, net banking or cash on delivery, depending on availability.

Online payments may be processed by third-party payment service providers.

You agree to provide accurate payment information and to use only payment methods that you are authorised to use.

Orders may be held or cancelled if payment is unsuccessful, reversed, disputed or reasonably suspected to be fraudulent.

Any cash-on-delivery charges, convenience fees or other applicable charges will be disclosed before checkout where relevant.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines stated in our Shipping Policy.

Delivery dates are estimates and may be affected by courier operations, weather, public holidays, location-specific restrictions or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details and ensuring that someone is available to receive the package.

Additional charges may apply for re-shipment where a delivery fails because of incorrect address information, repeated recipient unavailability or other customer-related delivery issues, subject to applicable law and our published policies.

For further information, please refer to our Shipping Policy.

8. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our separate Return & Refund Policy, which should be read together with these Terms of Service.

Customers should review the applicable eligibility conditions, time limits, product-condition requirements and return procedures before requesting a return or exchange.

If a product arrives damaged, defective, incorrect or materially different from its description, please contact us promptly with your order details and supporting photographs or videos.

Nothing in these Terms of Service is intended to exclude any consumer rights or remedies that cannot lawfully be excluded under applicable Indian law.

9. Jewellery Care and Product Use

To help maintain the appearance and longevity of your jewellery, we recommend following the care instructions provided with the product, where available.

Unless otherwise specified, consider the following precautions:

• Avoid direct contact with perfumes, deodorants, cosmetics and harsh chemicals.

• Remove jewellery before bathing, swimming or exercising.

• Keep jewellery away from excessive moisture and humidity.

• Store each piece separately in a clean, dry place.

• Clean gently using a suitable soft cloth.

Product durability varies according to materials, coatings, frequency of use, storage and individual usage conditions.

Earaholic does not guarantee that jewellery will remain tarnish-free indefinitely. Damage caused by improper care, accidental damage, misuse or normal wear and tear may not qualify for a return or refund, subject to applicable law and our published policies.

10. Offers, Discounts and Promotions

From time to time, we may offer promotional prices, discount codes, bundles, free shipping or other special offers.

Promotional offers may be subject to specific eligibility criteria, minimum order values, validity periods or other conditions disclosed at the time of the offer.

Unless explicitly stated otherwise, promotions cannot be combined with other offers.

We reserve the right to correct promotional errors and to discontinue or modify promotions prospectively, subject to applicable law and any conditions already applicable to accepted orders.

11. User Accounts and Website Security

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

You agree to notify us promptly if you suspect unauthorised access to your account.

You must not:

• Use our website for unlawful purposes.

• Attempt to access restricted systems or other customers' information.

• Interfere with website operations or security.

• Submit false, misleading or fraudulent information.

• Introduce malicious software or harmful code.

• Use automated methods to misuse or disrupt our website.

We may restrict or suspend access where reasonably necessary to protect customers, our business, the website or compliance with applicable law.

12. Intellectual Property

All website content, including product photographs, logos, brand names, graphics, text, designs, layout and other original materials, is owned by or licensed to Earaholic unless otherwise indicated.

You may browse the website and use its content for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish or commercially exploit our content without prior written permission, except where permitted by applicable law.

Unauthorised use of our intellectual property may result in appropriate legal action.

13. Third-Party Services and Links

Our website may use third-party services for payment processing, delivery, analytics, communication, hosting and other operational functions.

We may also provide links to external websites or platforms.

Third-party services are subject to their respective terms, policies and practices. We are not responsible for the independent operation of external websites, except to the extent responsibility cannot lawfully be excluded.

Your use of such services may also be governed by the applicable third party's terms and privacy policy.

14. Limitation of Liability

To the extent permitted by applicable law, Earaholic shall not be responsible for indirect or consequential losses arising from circumstances such as temporary website unavailability, third-party service interruptions or delivery delays beyond our reasonable control.

Nothing in these Terms of Service excludes or limits liability for fraud, wilful misconduct, or any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

Where legally permissible, our liability in relation to a particular purchase will be assessed in accordance with the circumstances, the applicable law and our relevant policies.

15. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses or claims directly arising from your unlawful use of our website, your fraudulent conduct, or your material breach of these Terms of Service.

This provision does not require you to indemnify Earaholic for losses caused by our own unlawful conduct or for any liability that cannot legally be transferred to you.

16. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose and protect personal information.

By using the website, you acknowledge that your information may be processed as described in that policy and in accordance with applicable law.

Please review our Privacy Policy for further details regarding your privacy rights and available contact channels.

17. Changes to These Terms

We may revise these Terms of Service when necessary to reflect changes to our products, services, business operations or legal requirements.

The revised version will be published on this page with an updated “Last Updated” date.

Changes will apply as permitted by applicable law. Material changes will not retrospectively remove rights that customers have already acquired under applicable law or an accepted order.

We encourage you to review this page periodically.

18. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of India.

If you have a concern or dispute relating to a product, purchase or service, we encourage you to contact us first so that we can attempt to resolve the matter promptly and fairly.

Nothing in these Terms of Service restricts your right to seek remedies through a competent consumer commission, court or other authority as permitted by applicable law.

Any question concerning jurisdiction will be determined in accordance with applicable law.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

Earaholic – Fashion Jewellery

• Email: earaholic247@gmail.com

• Phone / WhatsApp: +91 98844 46920

• Website: www.earaholic.com

• Business Address: 1st floor,S S complex,Thalambur koot Road,Karanaithangal,Oragadam, Kancheepuram,
  Tamil Nadu- 603204

Please include your order number, where applicable, so that we can assist you more efficiently.

Thank you for shopping with Earaholic. We appreciate your trust and look forward to helping you express your style with confidence and elegance.